Refund policy

I do hope that your are very happy with what you receive.  If you are not then please get in touch immediately.

Items can only be returned if they are unused, in the plastic sleeve, and in the same condition that you received it. All approved returns will be accepted within 14 calendar days of your purchase. 

Please note, customers making a return must pay return shipping. If you notice that your order is damaged, please do not accept the package and contact me straight away. Alternatively please photograph the damaged packaging, or send it back so I can see what went wrong.

I hope that you find the website easy to use, but please feel free to email here if you have any problems.

If you need to return your item please send to: 48155 Cabot Trail, Baddeck, NS, B0E 1B0

Thank you for shopping with Kautzi!